Where's my package?
Each parcel will be dispatched within the shortest possible time after completion of your order and sent to the address you specify. You will also receive a shipping confirmation with a tracking link by e-mail. Should there be any problems with the shipment, you will be notified immediately by e-mail.

Can I use your product when I have intolerances?
Before using our products, we recommend that you check the list of ingredients to determine if there is any intolerance. In the case of sensitive skin, we recommend that you consult a doctor beforehand if necessary.

You will find lists of ingredients and detailed product descriptions on each of our product pages.

Can I pay by invoice?
Unfortunately, we do not offer invoice payment. An overview of the payment options can be found here.

Can I buy your product in a shop?
Our products can only be purchased through this online store and are not available for retail or other shops.

How does the money back guarantee work?
In case of dissatisfaction, you can return the goods to us within the 30-day period and get your money back. All information about the right of withdrawal can be found here.